As far as Hobbyking CS goes i've seen a few comments over on there twitter posts, Live chat is back online and they have just trained a bunch of new staff,so i'd say things should be looking up rather than going down the tube.
After the five years i've been buying from HK i've never had anything to complain about (touch wood),i've just seen a rather sweet ME-163 Komet i'll be getting at the end of this month,by the looks of things they must be doing something right as the Komet sold out with in a couple of hours.
http://www.hobbyking.com/hobbyking/s...00mm_PNF_.html