I have ordered from them a couple of times and they have worked with me on shipping both times. It doesn't require a huge box and $12.00 shipping and handling for a piston ring but I was surprised how many places thought they needed to do it that way. TBM put them in a shipping envelope for me both times. Wish I could quit breaking the ring on that engine every time I opened it up or put it back together!!!!!!!!!! My bad!!