As the OP, here is my latest update. I spoke with a Tower rep on Friday afternoon about the issue of missing components with my charger that was received on Thursday.  I was given two options. To return the charger with a prepaid shipping label provided my Tower and state the reason for the return. Tower, per my request said that they would inspect the next charger for all components prior to shipping. My second option per Tower, was to contact Hitec and let Hitec know that my recently ordered Hitech charger from Tower did not contain a manual, warranty card, DC cord, etc.,  I opted to contact Hitec unfortunately, they were closed at 1pm Pacific time although there hours according to their business recording says their open Mon-Fri 7am-430pm Pacific time.

I am going to send charger back to Tower with a note about the missing components. My local hobby shop has the same charger for the same price in stock. I will get it from them. I will continue to order form Tower because I understand it would be unreasonable for them to inspect every outgoing item. However, I think that Tower would be able to better communicate with Hitec about receiving products with missing items.