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Old 07-25-2012 | 09:12 AM
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heistheman
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From: Sebastian, FL
Default Bad Online Store

The webstore is well designed http://rcmold-store.combut does not deliver products and does not communicate once payment is sent. I have posted at RCgroups and found others with the same problem.

http://www.rcgroups.com/forums/showt...t=rcmold+store

How do I warn others on RCUNIVERSE?

I also paid through this outfit which seem to PayPal wanabe;

<span style="font-family: arial, helvetica, sans-serif; font-size: 15px; ">I paid for my item through Skrill (Moneybookers) this is their reply to my non-delivery complaint:</span><br style="font-family: arial, helvetica, sans-serif; font-size: 15px; " /><br style="font-family: arial, helvetica, sans-serif; font-size: 15px; " /><span style="font-family: arial, helvetica, sans-serif; font-size: 15px; ">Dear Mr Cooley,</span><br style="font-family: arial, helvetica, sans-serif; font-size: 15px; " /><br style="font-family: arial, helvetica, sans-serif; font-size: 15px; " /><span style="font-family: arial, helvetica, sans-serif; font-size: 15px; ">Thank you for your recent contact regarding goods/service(s) purchased from RCMOLD-STORE.</span><br style="font-family: arial, helvetica, sans-serif; font-size: 15px; " /><br style="font-family: arial, helvetica, sans-serif; font-size: 15px; " /><span style="font-family: arial, helvetica, sans-serif; font-size: 15px; ">First of all, we would like to confirm that the transaction you are referring to has been successfully processed on our end in accordance with your instructions.</span><br style="font-family: arial, helvetica, sans-serif; font-size: 15px; " /><br style="font-family: arial, helvetica, sans-serif; font-size: 15px; " /><span style="font-family: arial, helvetica, sans-serif; font-size: 15px; ">Kindly note that Skrill (Moneybookers) in the capacity of a payment mediator does not have liabilities nor control over the delivery, safety and quality of the goods/services paid through the system.</span><br style="font-family: arial, helvetica, sans-serif; font-size: 15px; " /><br style="font-family: arial, helvetica, sans-serif; font-size: 15px; " /><span style="font-family: arial, helvetica, sans-serif; font-size: 15px; ">Nevertheless, we do appreciate your concerns. We contacted RCMOLD-STORE regarding the transaction you are inquiring about and asked for their assistance in reference to your purchase and in particular its delivery.</span><br style="font-family: arial, helvetica, sans-serif; font-size: 15px; " /><br style="font-family: arial, helvetica, sans-serif; font-size: 15px; " /><span style="font-family: arial, helvetica, sans-serif; font-size: 15px; ">If the merchant does not reply within five (5) business days, we would consider your claim as a confirmed non-delivery, leading to eventual further actions that we might be in the position to take in that matter.</span><br style="font-family: arial, helvetica, sans-serif; font-size: 15px; " /><br style="font-family: arial, helvetica, sans-serif; font-size: 15px; " /><span style="font-family: arial, helvetica, sans-serif; font-size: 15px; ">In the event where you receive the service/item during the interim of the investigation, please send us a brief notice so that we consider closing the case.</span><br style="font-family: arial, helvetica, sans-serif; font-size: 15px; " /><br style="font-family: arial, helvetica, sans-serif; font-size: 15px; " /><span style="font-family: arial, helvetica, sans-serif; font-size: 15px; ">We hope you find the above useful. Thank you in advance you for your kind patience during the process.</span><br style="font-family: arial, helvetica, sans-serif; font-size: 15px; " /><br style="font-family: arial, helvetica, sans-serif; font-size: 15px; " /><span style="font-family: arial, helvetica, sans-serif; font-size: 15px; ">Sincerely,</span><br style="font-family: arial, helvetica, sans-serif; font-size: 15px; " /><br style="font-family: arial, helvetica, sans-serif; font-size: 15px; " /><span style="font-family: arial, helvetica, sans-serif; font-size: 15px; ">Sylvia</span><br style="font-family: arial, helvetica, sans-serif; font-size: 15px; " /><span style="font-family: arial, helvetica, sans-serif; font-size: 15px; ">The Skrill (Moneybookers) team</span>Used Skrill<br type="_moz" />