Well folk's Horizons cowl for this plane is no more, they sold out of the cowls today. Come on people, start writing emails to Horizon![:@] I'm reposting what I wrote on "Ricks Rant" that a new game is being played by some hobby shops, and I quote:
Here's a new thing I ran into, how about some hobby shops who have a mail ordering system and storefront. I ordered a cowl and dummy engine for my Hanger 9 Fokker DVII so I could have spare parts on hand. I ordered them both from Phil's Hobby on Amazon. The next day I called Phil'shobby long distance and asked them to take extra time to bubble wrap the dummy engine because it is brittle and can break. When I got the engine in the mail, it had no padding and it was busted in a few places like the Chinese stomped on it before it left Beijing.
With a little CA and a hair dryer I fixed the engine good enough no one could tell it was ever broken. In the package there was a reciept stating the cowl was going to be shipped seperately. So I wrote them a email:
My cowl hasn't arrived, do you have another tracking number for this item? It wasn't delivered yet.
The dummy engine came damaged, but I repaired it.
Peter Dowling
And this was their response:
Hello,
This is Marissa from Phil's Hobby shop. I am emailing to regretfully inform you that your item that was ordered via Amazon has been discontinued by the manufacturer and we are no longer able to ship it out. We did not reach the listing in time to block it from the internet sales, but I hope to hear from you soon with an email confirmation of a cancellation/refund.
Thank you,
Marissa
2604240065
Phil's Hobby Shop
Then I went to their website and found that they aren't doing mail orders on the item, but has it for instock store front sales only. What kind of Cr@p is that? And what really pissed me off was I checked my bank and they hadn't refunded me for the cowl. They should have done it at the same time she sent me the email IMO. So this is what I wrote back:
Where is my refund for cowl and the shipping for it? You people should have done the refund when you sent me the email stating you froze the shipment on my cowl because it was discontinued. You people lied to me and Amazon stating you had the cowl in stock. It has nothing to do if the item was discontinued because many of the left over parts are still available on the market. I have the reciept stating you sent my cowl in a different package proving you lied to me.
I will not ever order from you people ever again and will file a complaint to the BBB. I just now ordered the cowl from someone else.
I also gave them a bad review on Amazon.
So now, once they know something is discontinued, they will keep a handful of parts for the store, and a few for online orders. Once they sell out of the online orders, they will refuse to ship out the item from inside the store?
http://www.philshobbyshop.com/catalo...iberglass_cowl
Nuts!
I contacted Fiberglass Specialties and asked if they wanted to make a mold and I would send them a cowl. I'm waiting to hear from them, and I checked Horizon- now they sold out of that item. So I shot another email asking if they were going to order anymore.
End Quote
Pete