RE: NEW KMP 95
That's a shame they can't work with you on this. Maybe you could shoot a few closeup shots of the alignment issues and send them to ARF Pros and Troy Built. You would think that ARF Pros would work with you and represent your situation with their supplier (Troy Built). Turning you over to the distributer just doesn't seem right.
I agree with Eldher, make sure those wings are not twisted due to the alignment problems.