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Old 09-19-2012, 09:30 PM
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Wart Hog
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Default RE: NEW KMP 95

Well, My hats off to ESM. They responded to my email and are going to send me a new wing. They only asked that I split the shipping cost with them or wait until they ship the next container to the US. I have no problem with that at all. Looks like this build is back on track.

Here is the email:

Hi Charles,

Thank you very much for purchasing our ESM product B-25.
We are very sorry for your B-25 wing issues, we will be willing to make a new B-25 wing free to you.
We'd like to know how to send the new wing to you, if we have to send it to you via air mail, we would like you to share the freight cost.
We can also put it into our distributor's next new container and you will receive it until several months later. Please be kind to confirm the transport way back to us, many thanks.
2012-09-20

Yours sincerely,
Herlin.He
ESM Producing Co
Dawang Zhou,Wanglian,Wangniu Dun town, Dongguan City , Guangdong Province, China
www.esmmodel.com
[email protected]
Tel: +86-769-88514938 Fax: +86-769-88514768


Looks like they walk the walk. ESM just got 2 thumbs up from me.