ORIGINAL: JohnMac
ORIGINAL: srt10
ORIGINAL: Sessholvlaru
ORIGINAL: skippy7399
I work for a hobby store, no it's not a dream job! However this is exactly the argument we try to over come with people all the time. If you want to buy a plane, heli, car or any rc hobby item, buy local, if you can. This way you get the after the sale service you want. I have seen a countless number of people come to the store with something they purchased online and have no idea what they bought or how to use it. I hate to say it sometimes we cant' help either, because none of these come with readable instructions. Batteries seem to be the worst. Truth is there is only four or so places in the world that produce lipo batteries, garaded A through D. Guess which grade Hobbyking sells? Yup the same as Maxamps, D!
Well for ''D'' grade batteries they work awfully well. I have hundreds of flights on several Zippy and Rhino packs that are 5+ years old. Guess what? They have held up better than my Thunder Power packs that were 4X as expensive.
I am all for supporting the LHS and I always do (mostly on support stuff). But the truth is I am not going to spend several times as much to do so. And, again, there are many planes my LHS CANNOT get, so I have to order from overseas.
Awesome!
strange how people buy cheap and when something that does not go there way they crap all over the web about it...
and as the lame D grade comment.... Not even close.. the 40c a larger packs HK sells are awesome!
many race with them and save a ton of cash as not to buy the marked up name brand packs
in other words, more runtime for your money
That is interesting because it is exactly the opposite of my experience. I bought a bunch of batteries from them, based on reports here, and from personal recomendation. These where for a RC Lander Hunter. The performance was extremely dissapointing. They were incapable of delivering the current you would expect from their C rating ( Iam not guessing, I used a meter to check) . Purchasing a couple of more expensive batteries from a UK supplier with the same advertised C rating, conferred a sparkling performance on the model.
When I complained to HK I got no response. I am still waiting 2 years later.
Interestingly I saw the chap who told me how great his HK batteries were, flying another Lander EDF. His model performance was crap too, but he din'dt mind because they were cheap!
The "stack it high, sell it cheap" approach is OK for me so long as the item purchased does what the vendor claims it will do, and if it doesn't they will replace it or provide a refund without quibble.
It will be interesting to see how the HK UK operation develops. They will be subject to European law.
HK UK Operation is developing very well. I have visited the UK outlet about 5 times and spoken to both Mr Hand and the staff there. You can collect at the door and look at your purchase before you take it away. I was also treated very well when they replaced my damaged fuz from China with one from the UK stock. Now that was in my view very good service.
In the very early days it was a friend of mine who commented directly to the Owner Anthony Hand that they should introduce a buy and collect service and they did so one week later.
I am told that they are currently shifting between 150 - 250 orders a day at the moment and they are working to have a container delivered each week
One of the reasons they opened an outlet in the UK was that they were having so much damage with overseas shipping to the UK from China and of course shipping in large containers and then local shipping or collection is a way to get over this problem.