RE: Hobby King really sucks...
Made the mistake of ordering from hobby king once. I used PayPal just incase I needed to dispute. Well the crap they sent was totally defective and customer service kept telling me to take videos of the issues (which I did), weigh the items on a scale and send a picture of the scale (which I did) and then to wait for their reply. So I waited. And waited. After a
Couple days I would get correspondence email saying that my case was closed as resolved. ***!?!? This went on for weeks. Finally I disputed the payment with PayPal. All of a sudden here comes customer service asking if I wanted bonus points. I
Told them where to stick their bonus points and held fast till I got my refund. What a waste of time to save a few dollars. Never again. I think hobby king uses their poor service as a business model to bilk people out of money for poorly made products that do not pass and quality standards. They will keep you holding until its too late to get a resolution if you let them.
People that say they they just toss bad parts out they get from hk most likely end up paying somewhere close to what it would have costed to purchase from a reputable company. Not to mention the longer service life from a higher quality gear. Time lost dealing with near criminal policies.
Sad that price often sets the market and allows for people like hk to stay in business.
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