I have purchased several of his light systems (at least six of them...) and some other products for detailing my planes, and his products are great. Unfortunately, his product support is not.

It's almost impossible to contact the guy by email if you are enquiring about an order that you have placed or the shipment of an item that was missed in a previous shipment. On October 24th I purchased from him a light set for my A-10 and I still can't get an email from him confirming if the set was shipped (several e-mails send....). I also had to wait almost a year for a missing item in one of my sets.

I'm seriously thinking of buying somewhere else for my next two projects.

Once again......... his products are great but the support side is his weak side.