I try real hard not to criticize spelling and grammar on the internet as it seems that a lot of people think that I'm being rude or I'm too smart etc... but I think that this time I really SHOULD say ... SOMETHING... []

I do understand the problem you are having with this firm but you have miss-spelled their name to the point that I went looking in Canada for them.

A Quick Google found the company in California and YES, the Better Business Bureau has had several complaints lodged against them.

For the Record, the company that I THINK YOU ARE TALKING ABOUT is;

General Hobby 206877-2 Amar Rd. #386 Walnut CA 91789 909-581-8873

If not - kindly supply the correct company name and address.