ORIGINAL: radius1x1
Hey R Pilot,
I agree with you. Any company that doesn't support its own products ain't worth a sqawt. The idea that ''they just ship it'' does not absolve them of the responsibility of spare parts nor any warning thereof; that's pure ''bull'' . They are a hobby company; act like it and learn the meaning of ''customer satisfaction'' and fair trade. We all crash sooner or later and need parts. Should not it be logical to go to the place of purchase?
I'm glad you took the time to post your experience and hopefully a newb won't fall into the same Chinese trap.
These moron deserve to be bad mouthed, maybe even subjected to the Chinese water torture. Buy from American companies and leave the fools to Nitroplanes....
Well, I don't know that they are required to stock spare parts. If that was a concern, perhaps you should have checked before purchasing. I have had trouble finding parts for items I purchased from T and HH before also.
As far as buying from American companies - they are all having the planes made in the same or similar factories as Nitro.
Now, I have had issues with Nitro myself. Once incident was a plane that would not balance without a TON of lead in the nose. That one was never resolved. The other was that they shipped me the wrong plane but they quickly corrected the mistake. I don't like ordering from them, but when the price is $100 difference on a $400 item, I took a chance.
And - welcome to RCU R Pilot.