Nitroplanes like many others simply don't have a "support after the sale" business model. My only problem with cheap planes is that I wish the companies would put some sort of disclaimer out there. For instance if you bought plane X, then it could state: "This is an AS IS sale and no parts availability offered." Then I know that if the plane comes with a damaged fuselage that is my responsibility.

There are good arguments involved around buying new items. Some use the analogy of buying an appliance and not be able to use it because of a bad 25 dollar part. I think the vendors should do a better job of documenting the ins and outs behind the models they sell. If I purchased an appliance and it stated that there were no parts availability and no support, then that is on me and would drive my decision.

If you knew the manufacturer you may have some recourse but many of the Nitroplanes el-cheapos - you just don't know where they were made. Some manufacturers are good about helping you after the sale if you have photos, etc., but the bad thing is that it may take a long time to get anything done and a lot of labor can be involved which may not be practical and so you have spent more than you would have if you had of just paid more from a reputable supplier.

Sometimes you win, sometimes you lose. I simply do not buy from Nitroplanes based on what I have seen over the last few years from them. I find hardly anything in stock and the few planes I have seen that others have purchased have been as close to pure junk as I even could imagine with the occasional exception. I do buy some cheap planes just not from them. I have learned with any cheap item just not to go in with a great deal of expectation.