ORIGINAL: vicman
It sounds like he will give your money back less shipping? It sounds reasonable, take what you can get. ..............
I say reasonable since the seller spent the shipping money once to get you the wing, it isn't his fault it got messed up and shouldn't have to refund the money.
I tend to agree. The seller acted in good faith and met his obligation to send you the wing. Thru no fault of his or yours, the mistake is not really his responsibility nor should he be expected to take actions beyond what he has already done. Refunding your money less shipping charges seems fair, since he already has time invested in packing and traveling to the postal service to mail the package.