RE: RCM plans service sucks
We are working from hearsay so it is hard to say what would be useful. I have placed several orders over the years and never received quick service but always got my order in say 8wks. I have never had any success in contacting them by e-mail, phone or snail mail. I accepted that as the way it is so I was caught by surprise this last time. It was hard for me to call a CC company after more than four months, you sorta think "well maybe next week, or maybe I'm just a chump". It may very well be that there is a life event that derailed the company for a time and the efforts of Tom and Dave helped provide motivation to restart. In the long run, I think that this would be a good option for someone that wants a retirement business. RCM plans has a huge list of designs. Honestly, my experience with Air Age, is every bit as bad! It would be nice if these services could be run like a real business.