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Old 09-18-2003 | 01:41 PM
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mr_matt
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From: Oak Park, CA,
Default P-160 Upgrade Program

Hello everyone,

We recently informed customers about a potential failure mode on the JetCat
P-160. We requested that certain customers cease operation of their P-160s
until we could address this potential failure mode. Today we are contacting
the affected customers with a plan to get them back in the air as soon as
possible.

The plan itself is two fold:

First, during troubleshooting of these specific P-160s, we have determined
that it is prudent for all P-160 owners of serial numbers 193 and earlier to
check a particular clearance on their motor. This is the clearance between
the front of the turbine wheel and the rear face of the EGV. We will publish
a technique to do this within the next day or so. We will also have a new
version of software for P-160s that helps prevent even the potential of
premature rear bearing failure. We are testing this software right now. When
ready, all P-160s need to be upgraded to this new firmware.

The second part of the plan involves the retrofit of certain P-160s with a
component that will insure proper clearance between the front of the turbine
wheel and the rear face of the EGV. These turbines will also have the new
firmware installed as well. Affected owners will be contacted directly by
JetCat USA. This retrofit will be done in stages.

Stage 1 is designed to support customers planning to attend Superman. We
plan to get their turbines in, retrofit, tested and back to them in time to
attend Superman.

Stage 2 is to retrofit people currently flying that are not planning to
attend Superman.

Stage 3 is to retrofit those who are not yet flying.

Obviously, this plan requires the cooperation and understanding of fellow
jet modelers. It has been our experience that if we are open and honest
about a situation, that modelers always respond in kind. As some of you help
make room in line for your fellow modelers going to Superman, rest assured
that if needed, those modelers would be willing to help you one day. In
California, we call it "Good Karma" :-)


We sincerely apologize for this inconvenience. We will do everything in our
power to remedy this situation and get you back in the air as soon as
possible.


If you have any questions about the details of this program do not hesitate
to contact me here on RCU or call the shop at (818) 874 9309


Regards,