RCU Forums - View Single Post - RCU is really starting to suck
View Single Post
Old 04-12-2013, 11:11 AM
  #73  
jbarnes
 
Join Date: Jan 2006
Location: Mead, CO
Posts: 1,045
Likes: 0
Received 1 Like on 1 Post
Default RE: RCU is really starting to suck

As a IT project manager for a large corporation I can tell you that migrations are difficult and always involve a end user impact along the way. To achieve a successful outcome you must have end user buy in. To get that you must educate the end user on the plan and identify key milestones. As milestones are met users see progress to the end plan and make the necessary sacrifices to achieve the end goal. I hear mention of activities to prep for the transition to new RCU. I see no reason that a professional IT group supporting this site would not make the migration activities known to the end users. The negative comments are a result of no documented evidence that anything has been done in the past or is currently going on to make the site better. Poor communication further erodes the end user experience. Jerry