I can't remember if it was in this thread, or one of the many other on RCU about the image upload problem, where I promised that I would forward any information that I received in order to keep all of our members better informed. Anyway, whether I did or not I'm still going to give you guys the info that I have received.
I know that the image upload issue has been going of for a few days now, but I've got some info about what's going on. Earlier this week IB tried to migrate us to a faster server cluster in order to get better performance out of RCU. During that migration a storage device went bad and caused the entire migration to totally crater, which resulted in the "Pardon our dust" banner showing for a good part of Wednesday. The tech department restored to the pre-migration backup and decided to take care of the migration a couple of servers at a time, instead of all of them at once. They think that the image upload issue is tied in with the storage device that went bad and it should come back up and work properly once the server migration is completed. Unfortunately I don't have the target for that completion, but I know that they are working as fast as they can to take care of it.
So hopefully we'll get our images back working soon. I promise that if I receive any other news about this I will pass it on to you guys.
This week I have new communications with IB that I have never had before, so I promise that I will pass on every scrap of news that I can get for everybody. I know most of you don't like being a mushroom and I'm going to do whatever I can to make sure that you aren't treated like that from now on.
Ken