He's not "lucky" nor the only one... most of my friends have ordered from them successfully too... but I tell them all the same thing...

I've ordered more than 10K worth of stuff from them without problems...


HOWEVER

1. - I NEVER order anything that is not in stock.

2. - I ALWAYS use EMS shipping (see next since you no longer can ship batteries EMS ).

3. - Now that the laws have changed vis-a-vis LiPo's I order LiPos separately when coming out of country and they take 2-3 weeks to arrive.

4. - I'm cognizant that they are of almost NO HELP if I do have a problem, so each order has some risk.

5. - Refunds? I don't think they have heard of those!

Usually my orders arrive faster from HK than they do from Tower and Horizon, even though they are coming from Hong Kong.

-

Tower, Horizon, TBM, BPHobbies, Chief Aircraft and others have absolutely fabulous problem resolution, and great after sales support, but that is why their prices are more than HK too.

I buy tons of stuff from Tower and Horizon, especially on things I do not want to take a risk on.

Just choose what you need knowing the caveats.