RE: Update: FEJ F-14 (Time is up!)
That is good news that they are willing to work with you towards a positive solution. I hope that you will be able to recoup your loss.
Alas, the crash of your F-14 is only part of the issue. What, if anything, did FEJ say about making their designs structurally and aerodynamically sound (employing real engineering methods) and performing appropriate testing prior to releasing aircraft on the market? Did they mention anything about other customers who already have FEJ kits with poor workmanship (eg. lack of glue in structural area as we've seen in photos on the crash thread) or design flaws such as bolting stab pivot shafts through honeycomb as we saw in Ravi's X-rays.
The jet community did come together, not only because of your loss, but due to the overall root issue which was poor design and manufacturing of many models in their product line.
Regards,
Jim