I charged the battery and the cells were balanced at 3.59 / 3.59. Then I I did another discharge - cells at 3.07 / 1.50. Looks like a damaged cell. Plus, I'm only seeing about 1740 mAh coming out and going in, and it's a 3850 mAh pack.

I'm guessing there's no point in repeating the charge / discharge cycle. If I'm wrong, set me straight!