RE: Before you buy from Troy Built Models read this
Hi Guys,
I've built four ESM models that I purchased from TBM. Most had very few small problems like missing screws and parts that didn't fit correctly most of which I could handle. However, with the latest one, a BF-110 it had some more serious issues and I had to call TBM directly a number of times. I dealt with Bill there and he was extremely courteous and helpful and only in one case did I have to wait for a replacement part to become available. When it became available, they sent it out first class the day after it arrived. If I had any issues it would be quality control of ESM themselves but TBM seemed willing to do whatever was necessary to get them resolved.