Originally Posted by
Craig B.
Hi Gary,
Clear your cache or reset safari if you are using a mac then it should work. I had the same problem and reset safari fixed the problem (cleared cookies and cache)
Please tell me this is not the new improved version of RCU.......it is a shocker! Layout is way too spaced and it seems a lot of the old good features are not on here. The old version is a lot more compact and easy to read. Please bring back the old version!!!!!!!
What features in the old system are you looking for that you say aren't here?? I understand that things are a bit different on this new software, but most of the features from the old software are here in this new software but may just be in a different place. This new software has features that the old RCU didn't have and never would.
I know you guys are a bit frustrated with this upgrade. And trust me, nobody is more frustrated than I am. I have had to deal with just about every problem that you all have as well. So I do feel your pain. But in the long run I'm sure this is going to be a good thing for RCU. Going back to the "old RCU software" would be the worst of all possible solutions. And here's why. The software system that RCU used to be on was not supported at all. In fact, the company that initially wrote the software went out of business years ago. By the time they went out of business Marc had modified the software so much that he was able to maintain the software himself. And in the long run this was actually a problem, as the software got to be so patched, customized, and modified that it was very fragile. When IB purchased RCU they found out just how fragile the software was as whenever they would try to do something in the software somewhere else in the software would "break" and things would quit working. So going back really isn't an option right now.
As far as the way things look, we can tweak that along the way. Fielding a software of this magnitude is an ongoing process and we'll work to get things optimized so they are the best that they can be.
The staff of IB is working as hard as they can to get all the bugs worked out of the system and get everything working. I understand these are frustrating for everybody. I am going to send a new message to them and let them know that the login issues need to be fixed first. Trust me, I know the problem as it took me a bit to get logged in on this laptop.
Ken