What does DUBD have to do with how skymaster handles there problems? This is not the first skymaster product to have a problem and it wont be the last, none of them are perfect. The difference between FEJ and Skymaster is that skymaster steps up to the plate and deals with it on a case by case basis. I had a problem, they handled it with one email! FEJ didn't handle it in most cases and that is well documented here on rcu. I think FEJ has now learned there lesson but time will tell. I can only say from personal experience that if you have a problem with a skymaster product they have your back.