I own two Wren motors, and I can say that Ron has gone so far above and beyond to provide service and support it isn't even funny! He has been incredibly professional every single time I've dealt with him. As a fellow business owner I can understand where he is coming from. You don't always know who you are selling parts to, one guy can have all the skill in the world, and the next guy might try to do the same repair using the "that looks about right" methods and a pair of vice grips. You have to make rules for the worst case scenario.
I have called Ron 11 times over 30 minutes while he tried to help troubleshoot my SS over the phone. He has cancelled dinner plans with his wife to finish a Kero conversion for me, if Ron and Wren are unprofessional I don't know who is.
Anthony
non sponsored, but extremely satisfied Wren customer!