JetCat USA P-180RX Update
JetCat USA News
We are back in the shop after the 2013 Best in the West jet rally. A great time was had by all and we saw a lot of great flying by all the jet pilots present. It has been a little over a month since I took the reins at JetCat USA. As with any transition, things are done differently. Our team is working to build a stronger JetCat USA for the future.
Top priorities for JetCat USA are 90% of all engine repairs turned in seven working days and our four core engines in stock all the time. We are changing our process to meet those goals. Bob, Scot, Dennis, and myself are working diligently every day, and even into the nights to keep things flowing during this high demand time.
Annette is a new addition to our customer service team. She is the one who is managing the shipping out the door and back to our customers. She has been with us a short time and is getting to like the "jet crowd" so when you call say hi, she will make sure you are taken care of.
I have been asked about the P-180RX’s dependability. Just returning from Germany I know they have concerns regarding the P-180RX dependability during hard acceleration. We share their concerns but believe you do not need to stop flying if your engine is operating and accelerating correctly.
We will be contacting all original P-180RX owners in the next thirty days to outline the update process. Our plan is to get all the P-180 RX’s that were sold thru JetCat USA or our dealers updated before the 2014 flying season begins. I want to ensure all of our customers are taken care of.
All new P-180RX’s sold thru JetCat USA and our dealers as of October 22, 2013 will have the update when received. We appreciate your patience as we build a stronger JetCat USA. Until then . . . let’s enjoy the flight.