Originally Posted by
flycatch
You pay for what you get and that includes customer service. I compare HK to "Harbor Freight" so stop the whining.
I see no reason why how much you pay for something should have anything to do with basic customer service that being if you are not satisfied with
the item and you return it the item is promptly replaced or money refunded.
You should not have weigh the shipping box and or send pictures or wait days or weeks for a response or for refund.