An interesting revelation. Someone from Australia posted on rcgroups that the purpose for the NYC Hobby King rep being on that forum is so that customers with problems will PM him directly.
Based on what I have read they appear to have only been marginally successful in resolving customer problems. That leaves me to assume that by having everyone PM them directly their real purpose is to reduce the number of negative posts about Hobby King on that site. I also notice they don't post here.
Last edited by topspin; 06-07-2014 at 09:54 AM.