Too bad to hear that you you guys are having problems with the Cockpit SRS. I have three (3) Cockpit SRS and three (3) Royal SRS and they have all worked flawlessly. All equipped with Futaba R7003SB or R7008SB
Have you guys tried to contact Richard at the power box forum ? He is usually quite good at answering and providing help.
By the way, the current software version now is 21. Really easy to upgrade......
http://forum.powerbox-systems.com