Heng Long.
Where would we be today without them. The one thing that Heng Long did right was to have parts supply. People call them toys, but when they started stocking replacement parts their future was certain. Toys break, you can't get parts, and you throw them away. With the Heng long though, they had a ready supply of parts and people like us could keep them running and in fact improve them, The cottage industry suppliers started springing up, and we were away, You can get more details and metal parts for Heng Long then you can Tamiya now.
I bought my second tank from Mato, and at the time they were the only online retailer that seemed to care you got something you were happy with so I stuck with them. To this day I have never been disappointed.
Taigen and IMEX are fairly new, but Erik is proving that service is important to them.
We are lucky today, compared to the way it was.