Matt I know this is an old topic but, as a business owner providing a service you should only sale at a rate at which you can operate to provide a service in the time frame specified. If you cannot meet demand then you should inform the person before they buy so as to let them decide to continue or not. Telling them a false time line is bad business, I think Dan is a nice guy and has good products but thats no excuse. Like I said I have kept all the emails between us and in just about every email he states the same thing it is almost done and will be shipped within the week. Charging more does what? make it worth the time to complete orders in a timely fashion or just to cut down the business so your can handle the orders? I plan to start my own business after the Army and im pretty sure you will not find that kind of business model very successful.