Hi Jim,
Joking aside, I really don't understand why anyone would pay $5000 for a competition class airframe and then accept twisted flight panels that need to be straightened from the get go.
If you mess with it you then can't show the supplier how it was, as supplied. I assume it is quite new, therefore may not be finished twisting yet.
You will ,henceforth, be very likely to have a doubt in your mind about what's what with the model.

I don't think that it is too much to expect to have straight components at $5000 a pop.
The more often we accept stuff like that the more often we will get stuff like that.

I'll get off the soap box now !

Brian

PS ; Malcolm, I have no doubt . However if it is/was so bad that it requires an offset pin to line it up, it is just not fit for purpose. It would be madness to do such work on a brand new model like this.