Hi Kirk,
Sorry about the app getting stuck. I see that occasionally but haven't found a root cause yet. You should be able to restart the app without restarting the phone by double-clicking the home button (which brings up all the apps you have open) and swiping the RCCaller app away (bottom to top of the screen). That completely closes the app and you can open it again fresh.
Interesting idea on the different sensitivity to go back vs. forward. I'll play with that in the next few weeks.
Peter+