Originally Posted by
Guff15
Well, complaining to their office hasn't gotten me anywhere either. Each time I call it seems as if I'm putting them out by even calling, not to mention their lack of knowledge. As I stated in another thread, it's not their product Im unhappy with, but rather their customer service and support.
I really don't know what to say, other than I'm sorry to hear that.
I purchased my Redcat Hurricane from a local dealer in Canada. Received great customer service from them as well as from Redcat Canada.
I had many questions before purchasing and all were answered in a knowledgeable way.
I also registered my buggy on the their website as there is a lifetime warranty (@ 1/2 price replacement cost after the 90 warrantee expires) on all electrical components.
BTW if you ever have starting issues, I believe adding a primer bulb helps a lot. I came across this recently. I'm into electrics and haven't been into nitro for years now.