Originally Posted by
mikes68charger
If you guys could fix your customers services and help those who have been screwed in the past then maybe your future will be brighter, but for now your name is so bad that I paid exactly $0 for your F16 as the owner didn't think it was worth the loss of all his equipment to fly your jet. Now that is bad
+1 Airframes can and do fail sometimes. But the customer interaction (support/service) track record demonstrated by this company will prevent me from ever wanting to bring my business to them. To me it's not worth the risk. It's good for a company to have a good product, but another if by chance I have to deal with them because of some issue(s). We've read threads about FEJ failures and dialog with FEJ and representatives in regards to such failures. The replies from FEJ and reps, dealing with them is like what would be expected from having dialog with a pack of angry little girls. I'm not interested in such dialog no matter what. I'm not interested in the risk, could get a good deliverable, but the risk of dealing with them if the deliverable is defective is not worth it.