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Old 07-04-2015 | 11:19 AM
  #60  
ira d
 
Joined: May 2003
Posts: 3,249
Received 5 Likes on 5 Posts
From: Maricopa County AZ
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Originally Posted by stegl
My experience with HK was a 5 dollar gear cycler that replaced the receiver and transmitter hookup. Was great for testing retracts when a new install. It was intermittent in operation after the first couple of tries. found that I had to unplug batteries and replug when hung up and didn't cycle as designed. Contacted them and they wanted a video shot of the problem .told them that I wasn't about to go out and buy a $200 plus dollar video camera just to prove my point that it didn't work right. They could have looked at my frequent purchases over the years and see that I didn't try and do a claim every few buys. The cost and time of returning wasn't feasible as I would not have been reimbursed. Some warrantee ! After that I am more selective on what I buy .... no electronics , ever.
That is the way HK operates, They want to make it as difficult as possible to make a claim so people do just what you did and say forget it. IMO it dont matter what you buy where it be
electronics or not, Or if you only order items in stock or from the usa warehouse you are taking a risk.