Originally Posted by
FMRR
Thought I was the only one that got the run around from Chief and Dana. I personally will never do business with them again. At the time as a first time customer I did not air my experience here. It's seems appropriate now to share my disappointment with them.
Well, seems your also from the delayed shipment. As the selling company of a foreign product, we are absorbing the impact of the delays that as I mentioned above were beyond our control and as we learn many things from this last order, that mistake will not be made again. We are implementing new policies for time estimations depending on what time of the year the orders are placed. As with Paul's order, I was not involved but will be available to you as well if you ever decide to change your mind. My apologies again for the extreme delay.