Originally Posted by
Chris P. Bacon
Then folks would be complaining about the costs to administer such transparency.
Transparency does not equal expense. Much of the information they should be collecting already. Are you trying to say they don't know their demographics? Or how they're changing over time? Are you saying they can't figure out how many of these "loss leader" programs turn into repeat dues? If they have metrics, let's see them. What they have already? Why not?