Has anyone experienced any issues with Robart? I think their customer service is absolutely terrible. When you call them, you never get a "live" voice. When it asks which department you wish to be connected to, again, never anyone in person answers. I have left countless voicemails with different departments and have emailed them thru their website and never get any responses. When I do finally get someone to answer, they tell me "we'll get right back to you" yet I never hear back. I sent a product in for warrantee service and it took over 6 weeks to get it back and not once during that time was I given an update on its progress or when it would be done. Has anyone else had this problem?