My last needed Jetcat service was two years ago. John came over to my tent where I was having trouble starting my Titan SE (yup, old propane start). After more numerous attempts, John said he'd take the engine and fix it.
Not five minutes later, he walks back with a P160sx and says "Here Raf, keep flying and give it back to me when the weekend is up."
My titan SE was back to me and fixed in no time. And I was able to keep flying my new F-100. Now THAT was service. Thanks again John.