Originally Posted by Zeeb

Ummm.... one of the issues involved is that JetCat is selling about everything they can make to the German government for drones. We hobbyists are a very small part of what they have going on so if you need something from them, it may take awhile.

I've never had any kind of an issue with John and JetCat USA, but I would suggest that as noted by Len Todd; I've also had good service by calling John directly.