wow im sorry to hear all these horror stories about LHS's. I on the other hand am lucky enough to have an excellent LHS. 3 in fact! 2 out of the 3 treat me excellent 1 actually goes out of its way for me evrytime. They offer competitve prices and support the local guys all out. They match prices and are like friends as opposed to throwing up the "corporate poker face" when dealing with its clients.
Guess I consider myself lucky to have that in this area. I do mail order to but balance it out between the both