Billy, search on line for your camera's drivers and reload them to your computer. Windows has stopped supporting a lot of older programs and their automatic updates don't always tell you they take drivers out of the system. If you have updated to Windows 10, you may be screwed.
Also, try to remove the SB card from your camera , insert in your computer and open it like a file. You can download the pics to a file on your desktop and use from there.
Also, remove RCU from your favorites list and reload it, some times it can become corrupt. And when loading pictures to RCU, always use the "Go Advanced " setting. And try to refresh your RCU account, again, sometimes the info becomes corrupt, especially after a hack, and it all needs to be re entered. My last hack was 3 years ago and I am still repairing files.
And, something else. Sometimes security programs and updates will stop file communication. I sometimes have to shut off McAfee and disable my firewall to get things to work.
I'm just thinking out loud here, trying to remember anything that might help.
Something obvious, you are logging in to RCU ?
Last edited by Steve Percifield; 04-08-2016 at 03:08 AM.