I thought I would post a follow up. I got ahold of graphtech and I must say. These guys have their act together. Very polite and easy to deal with. They said "sent them back and we will cut you a new pair to whatever length you want. You will have it next week."

I must admit that I made a mistake. I should have went to graphtech with my original purchase. Not only is their service better than TNT but they are 10.00 cheaper.
I will repost and let you know how long it takes to get them back.