Been dealing direct with HD for almost 20 yrs and they are sometimes slow but he has always been available. Additionally he always seems to be the guy answering emails so I would think he has a lot to go through. It is also just the German way, they make great stuff but they always take there time.

Also they do have long waits on airframes sometimes out to 6 months, I have two airframes coming that are taking over a year.

Never dealt with the re-sellers so cannot comment on that side.

Regards,