That's why I suggested calling customer support at Horizon. By buying one of their products, you paid for some of the best tech support in the industry. So take advantage. It's nice when the hobby shop guy knows the answer to one of your questions, but I never depend on it. retail counter jobs pay so little they get guys who aren't worth more than $9-$10 an hour. You don't get much for that, maybe the ability to count to 5 and push a button.