Brad, it is definitely not complaining to expect a refund when that is what they themselves offered and promised. We do know some refunds have been given out, even some to people who initially received store credit instead. So perhaps in time yours will appear as well.

I got no response from HK to my repeated emails this week asking for updates on this issue. At this point Friday is over with in their timezone so that's it for this week. I wish I had more information to pass along, unfortunately I only know what they tell me and throughout this entire process that has been "not much."

Rest assured I will keep hassling them.

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