Hi Crius,
Yes, when Erik responds in e-mail, he is great.. I have talked with him in e-mail a few times.. Very nice person to speak with.. But the young girl there told me, they don't do phone calls because Erik is busy in the warehouse or working on tanks.. And they want you to do e-mail because other companies do that, and they are doing the same thing..
The numbers I used were: 800-458-5785 And the other number I called was: 352-754-8522
Please don't get me wrong.. I fully understand that she said they don't have a lot of people there to man the phones.. And evidently Erik is the only Technician..
But it's frustrating to say the least, when you have to go through three e-mails, to accomplish what can be done in a ten minute phone call..
I bought this thing on Amazon.. And was considering buying the Russian T34 Amazon has as well.. But I've decided not to purchase another tank, after what the girl told me about e-mails.. I'm not spending another $469 on a tank, then have to write an e-mail if anything goes wrong..
As to the IBU2 board, Hmm. I'll take a look at that.. If I have to get a new radio, oh well.. So long as it's reliable, that's fine.. I figure I'm into this tank for 7 bills now.. What difference does it make at this point? In for a penny, in for a pound I guess..
These smoke units have an issue where the rubber piece comes off the piston.. Guess I'll have to find a better alternative to the stock Smoke unit.. Can't expect much for $8 I guess..
Last edited by gp100; 01-12-2018 at 07:29 AM.