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Old 05-10-2018 | 07:45 PM
  #27  
RCfans2016
 
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Originally Posted by KenKi6
Here’s a little update on my broken tank. They won’t send me a new one, and they won’t refund me, until they’ve inspected the tank. The shipping cost for returning it, will be a quarter of what I payed for it, that’s simply to much money, especially since I don’t know what their “verdict” will be after inspection. I’ve told them to send me the replacement parts, then I’ll just have to try and fix everything myself. I’m awaiting their reply. I’m mostly worried about the turret, but I will give it a try. It’s just to expensive and to much hassle dealing with these guys. Even if I did return it, how can I be sure it wouldn’t break again during shipping? New in the hobby, and almost ready to quit before I even get started, I’ve only driven the tank once for a couple of minutes in my living room. But a little resistance won’t break me :-) I’ll make some more post, so I can share the pictures with you, so sorry if I spam a little.
You are a nice guy to deal with!!! Why not file a shipping claim? To my understanding, the seller should file a damage claim. The courier will pick up the item for inspection. After the item has been picked up the seller should send you another tank. Every shipment should come with insurance.