Shout out to Dirk at Pacific RC Jets.
I got my F-18F in last week. It had shipping damage from bad packing. Dirk was way cool about helping coming up with a fare plan to get it taken care of. Stuff happens, its how its dealt with that makes the difference. BTW Skymaster painted my gear in this egg shell white, not the low gloss white that it should have. Make sure that before you order that you specify before ordering.